Reikartz will take a part in the seminar from the Academy of Hospitality

On May 30, the fourth seminar will be held from the journal Hospitality Academy, this time the hoteliers will meet in Kiev, the topic of the meeting is «Expected expectations: how to build a service system that the client will appreciate».

How to receive sincere gratitude, loyal attitude and positive feedback from the guests will be analyzed by real examples and cases by professionals of the hotel business of Ukraine.

Staff motivation: Anna Medvedeva, HR-director of Hilton Kyiv hotel, will tell how to achieve brilliant performance of duties by employees. The best online services for the hotel industry will be analyzed by Denis Vinogradov, Director of TravelLine Ukraine. As a kitchen in the hotel restaurant should form an opinion about the hotel itself will tell Mike Alnabelsi, director of marketing at the Hawaii Water Park.

Traditionally, the national chain of hotels Reikartz Hotel Group will take part in the seminar. This time, the company will be represented by Marina Zaitseva, managing the resort hotel VitaPark Borisfen. Our speaker will reveal the topic of cleaning and answer the questions: how to reduce cleaning costs without loss of quality, how to organize laundry work in the hotel, how to optimize the processes of housekeeping service and share the secrets of the long service of professional textiles.

The beginning of the seminar at 09:00 at  Varshavskaya str. 116, Irpen, Kiev region.

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