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VitaPark Sunny Provence

The rules of reservation and stay hotel VitaPark Sunny Provence

Check in: 14:00 (early check-in possible)
Check out: 12:00 (late check out possible)
The cost of the room includes breakfast in the hotel restaurant
No smoking in a hotel rooms

Accommodation rules

  1. Your room will be ready on the day of your arrival from 2.00 p.m. onwards.
  2. Check-out time: 12 noon Check-out date.
  3. Payment is charged for the day of residence according to the settlement time.
  4. For stays of less than 24 hours, payment is made for a full settlement day in accordance with the established settlement time and estimated time.
  5. In case of early departure due to the reduced length of stay in Hotel compared with reservation stay, Guest is obligated to warn the Hotel of reduction in the length of stay one day before and pay Penalty in the amount of one night stay and pay for the actual provided Hotel services.
  6. Room rate includes value added taxes.
  7. Room at the hotel is provided to the guest after he/she provides a passport or other identity document (Ukrainian passport, international passport of a citizen of Ukraine, diplomatic or official passport, aircrewman's identity card, seaman's identity card, residence permit for a person living in Ukraine, but not a citizen of Ukraine, foreigner's national passport or a replacement document and a visa for a stay in Ukraine (unless otherwise provided by valid bilateral agreements), birth certificate of minors under the 16 years old, driving license, for the military – a personal identity card or a military ticket, certificate issued at the Consumer place of work, etc.), as well as filling in and signing the guest registration card.

No smoking

  1. Smoking tobacco products, electronic cigarettes and hookahs throughout the Hotel (in rooms, corridors, lounges and restaurants, etc.) is not allowed. Smoking is allowed only in a specially designated place.
  2. For smoking in prohibited places, the Guest undertakes to pay a penalty of 50% of the value of the Room per day for each violation.

Early check-in / Late check-out

  1. Early check-in from 00:00 am to 06:00 am is paid additionally at the rate of 100% cost of the stay (breakfast is included in the price)..
  2. Early check-in from 06:00 am to 02:00 pm is paid additionally at the rate of 50% cost of the stay (breakfast is included in the price).
  3. Late check-out from 13:00 pm to 11:00 pm is paid additionally at 10% cost of the stay per 1 hour.

Exception

1. In the "Reikartz Park Hotel Ivano-Frankivsk", early check-in from 00:00 to 8:00 ̶ payment of 100% of the cost of the night (breakfast is included), and after 08:00 to 14:00 ̶ 50% of the cost of living (breakfast is included)

2. In the hotels "VitaPark Sunny Provence" early check-in from 00:00 to 13:00 is free of charge, but will be subject to availability of the chosen room category (breakfast is charged separately) and late check-out after 13:00 and until 23:00 is paid extra in the amount of 10% of the cost of living per hour.

Terms of payment

  1. Payment must due upon arrival. You can pay by cash, credit card or make a pre-authorization of your credit card.
  2. Private booking made on the site initially has a non-guaranteed status. Unguaranteed reservations are valid up to 5 banking days after the booking. The hotel reserves the right to cancel an unsecured reservation in case of late payment.
  3. You can confirm your reservation by making prepayment via credit card for the 2 nights stay and the rate of tourist fee. The prepayment will not be returned in case of no-show at the hotel or reservation cancellation less than 15 nights stay before check-in.
  4. By reservation confirmation guest accepts and agrees with the above-mentioned conditions, including cancellation procedure and no show rules.
  5. All prices are in hryvnias (UAH). Payment is due in hryvnias (UAH). We accept cash, bank transfer payments and bank cards: Visa, Master Card, American Express and other.
  6. The tourist fee, determined by  Ukrainian city administration, is not included at rack rate. The tourist fee is paid separately.

Cancellations

  1. In case of cancellation earlier than 24 hours before check-in date, cancellation of reservation is free of charge.
  2. You can cancel reservation by sending an  email: reservation@reikartz.com
  3. In case if Guest does not arrive at the Hotel or cancels the reservation later than 24 hours before check-in date to the Hotel, the amount of the prepayment is not returned and is considered a penalty paid in favor of the Hotel.

 

Exception:

  1.  In the hotels "Reikartz Polyana", "Reikartz Carpaty", "VitaPark Stanislavsky Yaremche" and "VitaPark Sunny Provence" upon cancellation 15 days prior to the arrival date — no penalty will be charged and in case of cancellation less than 15 days before the arrival date — a penalty in the amount of 2 first days of the room rate (partial prepayment).

It is prohibited in the hotel

  1. To carry out of the restaurant dishes, cutlery, food and drinks without prior approval from the restaurant administration.
  2. To bring and store in the hotel (room) substances, materials and objects, dangerous to human life.
  3. Leave room to unknown persons (persons who did not complete and did not sign the guest registration card), and pass them the keys to the rooms.
  4. To use electric heating appliances, not included in room equipment.
  5. To use hotel and room equipment for other purposes.
  6. To make noise and disturb hotel guests after 11:00 pm.
  7. To bring and keep firearms, gas, pneumatic and other weapons, special equipment, armament, devices and ammunitions for them on the territory of the Hotel. In case if the Guest has any kind of the weapon, special devices and means, ammunitions and bullets for them the Hotel has the right to refuse of settlement.

Accommodation with animals

  1. Pets that are allowed to stay in the hotel include only small and medium sized “non-fighting breeds”. The hotel reserves the right to refuse the Guest accommodation with the animal.
  2. Pets are allowed in hotels in no more than two pets in the same room. The cost of each animal living is 50% of the cost of 1 day of stay (regardless of the Guest's stay).
  3. Guests arriving at the Hotel with pets must have an animal passport and a veterinarian's certificate stating that all the animals were vaccinated.
Main page Hotels VitaPark Sunny Provence The rules of reservation and stay

Room rates include: accommodation, food (depending on the chosen tariff), swimming pool, gym, doctor's consultation, Wi-Fi, parking, taxes (except for tourist fees). From February 13, 2019 the local council established a tourist tax rate of 0,5% for resident (domestic tourism) and 3% for non-resident (inbound tourism) of the minimum wage, established by law for January 1 of the reporting year for one person for each day of temporary accomodation of a person at the hotel.

Children under 5 years old are free of charge in the same room with parents without extra bed. For children over 5 years old and adults depends on the food tariff you choose.

 
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